200% HAPPY GUARANTEE
YES, 200% guarantee. We want you to be totally happy with your purchase. If you are not entirely satisfied with your purchase, simply return the items in their original condition and packaging back to us within 7 days of receipt for a full refund or exchange.
DOMESTIC (AUSTRALIA) - Domestic orders are eligible for a refund or exchange.
INTERNATIONAL - International orders are eligible for exchange only at this moment.
The items will only be accepted when they are free from use/wear, odor and in an unspoiled condition to receive a refund or exchange.
Returns or exchanges cannot be accepted for sale items unless faulty.
Refund or exchange requests will be processed within two working days of receipt where possible.
Once the returned items are received and inspected, refunds will be credited back to you based on the original form of payment minus applicable shipping costs in the following several business days, depending on the payment method used at checkout.
Currently, customers are responsible for return postage costs. For security and peace of mind, an insured registered post is recommended for returns as we are not liable for items are damaged or lost in the return journey.
Follow these simple steps to return:
If you have any inquiries about returns or exchanges, feel free to get in touch via: firstname.lastname@example.org.